Shipping Information

At The Muffinery I pride myself on making sure you receive your savoury muffins in pristine condition. I want to you to enjoy them at their best so shipping is of utmost importance. 

 

All parcels will be well packed and sent via Royal Mail first class small parcel or UPS courier service to be delivered the next working day on dispatch (this may be slightly longer with Royal Mail during the Covid-19 pandemic). The Muffinery will send parcels from Monday to Thursday. If sent out Thursday, they will be received by Friday but it may in busy times be Saturday. The Muffinery will send an email on the day your parcel has been sent.  If you pay for the courier service, UPS will send you tracking information too. 

 

Please ensure to use an address where there will be someone there during the day, ie, neighbour, friend, family, work address etc, or advise of a safe place to leave your package. 

SHIPPING COSTS 

Whilst larger companies will make you believe you are getting free shipping, it's always added within the product somewhere. As a small independent business, I choose to be open and honest about what you pay. Below are the current rates for Royal Mail and UPS next day courier service. 

 

Royal Mail - £3.75 per box, 2 boxes £6.50, 3 boxes £10.00, 4 boxes £13.00. 

UPS courier - flat charge of £7.50 up to 10kg

COVID-19 UPDATE - The Muffinery is working away in the background to get your order to you as quickly as possible, however as some products are more difficult to purchase at the moment, your order may take slightly longer to process than normal. Please bear with me at this difficult time. I really do appreciate your patience.