Shipping Information

At The Muffinery I pride myself on making sure you receive your savoury muffins in pristine condition. I want to you to enjoy them at their best so shipping is of utmost importance. 

 

All parcels will be well packed and sent via Royal Mail first class small parcel or UPS courier service to be delivered the next working day on dispatch (this may be slightly longer with Royal Mail during the Covid-19 pandemic). The Muffinery will send parcels from Monday to Thursday. If sent out Thursday, they will be received by Friday but it may in busy times be Saturday. The Muffinery will send an email on the day your parcel has been sent.  If you pay for the courier service, UPS will send you tracking information too. 

 

Please ensure to use an address where there will be someone there during the day, ie, neighbour, friend, family, work address etc, or advise of a safe place to leave your package. 

SHIPPING COSTS 

Shipping and sustainable packaging costs are all added at the cart page. 

 

1 box - £3.75 by Royal Mail

2 boxes - £6.50 via RM or £7.50 via next day (on dispatch) courier

3 plus boxes - £7.50 via next day (on dispatch) courier

Orders over £40.00 - free shipping

ORDERING FOR A SPECIAL OCCASION

The last thing you want to happen when you're planning a surprise is for your surprise to turn up late, therefore it's best to order at least a week in advance and let me know the date you need it for so that I can allow time for it to reach either yourself or your allocated address. I am happy to cater for large parties however the more notice you give me for this the better as I still need to get the regular orders out on time. 

Need a special message adding to your special order, no problem. Either add this on the cart page where it says notes/gift message or message/email me and I'll make sure it's added to your order. 

COVID-19 UPDATE - The Muffinery is working away in the background to get your order to you as quickly as possible, however as some products are more difficult to purchase at the moment, your order may take slightly longer to process than normal. Please bear with me at this difficult time. I really do appreciate your patience. 

Copyright 2019 The Muffinery

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